Planning For Success

An essential part of recruiting the right person involves planning. Having policies and procedures in place, defining the job, the duties and skills required will make the whole process much simpler, smoother and helps ensure legal compliance with issues such as OH&S, discrimination and industrial laws.

If you are a middle age manager, chances are you have grown up with the progressive development of issues such as OH&S, Anti-discrimination and Unfair Dismissals. However, for a young, inexperienced worker, these are a whole new world.

Just a few of the common issues that managers need to consider are

• Young workers have accident rates up to 3 times higher
• Parents and family may become involved if they suspect 'unfair' treatment

Without Policies and Procedures in place, and a Job Description, the young worker may not be clear on what is expected.

This section looks at these two very important topics which should be in place before you begin your recruitment process.

Finding The Right Person

Finding the right person for the job can be often be a time consuming and frustrating task; but it can be made easier. The advertisement - it's wording and where it's placed - can make a huge difference in the quality of applicants who apply. This section has handy hints for advertising the job and should help to attract a pool of suitably qualified applicants.

The other critical stage in finding the right person is the interview. This is your opportunity to talk with and assess the applicant face to face, and you want to make the most of the time.

This section provides some basic tips to help you do that, and includes sample questions you may wish to ask as well as a few hints on reference checking.

Dealing With Problems

This section is one we hope you will never have to use however, chances are that at some stage or another the information here will be helpful. This section includes tips to assist you in dealing with problems and some example forms which you can use; either in their current form or edited accordingly.

To be on the safe side and avoid potential legal problems, we recommend that in areas where legislation applies you should check with your own legal representation. This is particularly necessary before dismissing an employee for any reason. You may think you are following correct procedure but if unsure, always double check!

Getting Them Started

It's great that you've found the right person, now all you need to do is to get them started, train them in your processes and procedures, keep them happy and motivated! Not always easy, however this section has lots of good information which you can use to assist in making day one and beyond, a positive experience.

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